Customer Reviews

What separates Hartford Services from our competitors? It’s simple. We care! We care about resolving your cooling, heating, or plumbing problem quickly and dependably. That’s because we truly value you, your satisfaction, and your peace of mind. We’re confident you’ll love working with us! Need proof? Check out our customer reviews:

4.6
Based on 77 reviews
Nicole Burford
Nicole Burford
22:46 22 May 24
Mitch!! Thank YOU again so very much for always taking such great care of us for all our AC & Plumbing home repairs!! Jimmy & Carlos were super duper!! Very helpful, thorough & informative. After replacing our sprinkler pipe, Jimmy graciously walked me through what I needed to do next winterization to protect the sprinkler pipes & valves. They also hauled away all the materials after removing our old run down water softener system. Your team always makes everything so stress free & easy. Can’t thank y’all enough!! YOU GUYS ROCK!!!😊
Vicki Henrichs
Vicki Henrichs
21:37 04 Mar 24
Hartford staff are always very positive in attitude and most cautious and courteous in my home. They do a fine job during the initial visit and always leave my home clean after their repairs. As a female with the responsibility for my property, they represent a reliable resource for plumbing, air conditioning and heating maintenance. Recently, they installed a new heating system, as well as major bathroom fixture replacements. All is well after their extensive work.
Mykalynn Penny
Mykalynn Penny
15:07 27 Feb 24
Our plumber was VERY knowledgeable and respectful. He took time to explain everything that was happening and the fixes he was making. He also gave us pricing as he went to ensure it was within our budget. He arrived on time and was very well spoken. He took care of our home as if it were his! Customer service was top notch. We will definitely be using this company again.
John Godbee
John Godbee
16:25 13 Feb 24
Hartford Services continues to exceed expectations with their service and problem solving solutions with HVAC, plumbing and associated electrical problems. This family owned and operated company continues to represent the American Dream through management by example. In my 20 years of experience with Hartford Techs, most recently Freddy, 5 stars is an accurate rating for the Hartford Team.Jtg
Larry Burns
Larry Burns
21:07 29 Jan 24
Hartford has done a lot of work for us. We live in a home build in the mid 60's, back when they used cast iron pipes buried under the slab foundation. Twice Hartford has had to dig under the house to fix rusted out pipes. Did an excellent job both times. Of course they have done several lesser jobs for us over the years. They stand behind their work and are pleasant doing so. Once we needed a part for an old bath faucet which was not commonly available. They tracked down a manufacturer who claimed to make them. The part was replcced but soon broke. Hartford worked with the manufacturer to make one that works. Took them several trips to get it right but they did, all under the original warranty. Thet's the kind of people they are.
Bob Dodd
Bob Dodd
15:44 19 Aug 23
Hartford Services have been taking care of my air conditioning, heater, and plumbing needs for the last 20 years. Recently, my A/C motor went out with the temperature was 105 deg F, Hartford sent a technician out and fixed the problem within 2 houts. Very professional and helpful people.
Tatiana Di Napoli
Tatiana Di Napoli
14:12 16 Feb 23
I had a great experience with this company. I called them because a friend of mine recommended them. I called to have my tankless water heater brought up to code and I felt like they went above and beyond! They worked efficiently and did a great job on it. They were all very friendly. They arrived on time and cleaned up after their work. Their price for my job was reasonable. I will definitely call them again for my future plumbing needs.
Wendy Bethancourt
Wendy Bethancourt
15:00 30 Jun 22
Hartford has been my go-to HVAC and plumber for over a decade, and I have been repeatedly impressed. Recently the A/C they had installed several years ago went out. Not only did someone answer the phone on a Sunday morning, but they came out within 24 hours and were really honest and clear about the situation until they got it repaired. They honored the warranty, no problems at all. They do annual maintenance, and the technicians are professional and on-time.
David Lueck
David Lueck
17:20 30 Nov 21
The guys at Hartford Services are real pros. They are always courteous, professional, and on time, and do exceptional work. I've referred them to several of my customers and all have been very pleased as well. I completely trust Hartford to shoot me straight and do good work...why would I use anyone else? Highest recommendation!
Emily Burke
Emily Burke
19:18 28 Apr 21
Hartford Services was amazing. We had a leak in our guest bathroom. We called them and they were here to help. We have used services before but none that were as good as Hartford. I would highly recommend if you need help with your plumbing. They went above and beyond. We will definitely be using them in the future.
Barbara Harrison
Barbara Harrison
18:08 08 Nov 18
Most definitely would recommend Hartford Services. We have used them for years, in our previous home and our current home (which we've been in for 9 years)! Their technicians,most notable Manny, are very knowledgeable and explain what they're doing and give recommendations if needed. However, we have never felt pressured into purchasing or making optional repairs. Hartford does a good job of answering emergency calls, and Manny, our 5 star technician, always shows up on time and calls if there is any sort of delay.
Molly Ellis
Molly Ellis
19:08 27 Apr 18
I had a new system installed last month. Love my Hartford Services technician, Manny. He is so polite and respectful. I always feel Hartford is doing what is best for me and not them. Their recommendations are not always the most expensive options, but the ones that are most helpful to my family and our current circumstances. As a result, I find Hartford Services to be very trustworthy! Manny and his crew cleaned all areas thoroughly. I always recommend them to my family and friends. Thank you Hartford Services for ALL of your hard work!!